Frequently Asked Questions
It says there are no rooms available for my requested date. Is that true?
Maybe. If the online booking form says no, could be that we are really fully booked - or there is an issue with the requested room type or number of persons. When in doubt please send us a short email - we will try to help you even if there are really no rooms available.
AC and Elevator
Simply no. Our building is from 14th century. Unfortunately the builders in these days did not plan for air condition and elevators. Try to use the stairs, open your window and breath fresh air - much better for your health also. :-) And sure, will will help you carry up your luggage. Let us know if you need assistance.
When is your restaurant open?
The Kitchen opens at 11.30 to 21.00, restaurant is normally open to 22.00
Our Day off is Tuesday - time for our families!
What is your latest check in time?
Arriving in the late evening? Please take care: Our latest check in time is 21.00, no possibility for arrival after that.
Problems on your way to us? Please contact us by phone +49 9861 2281.
How can I find the parking?
Our parking spaces are at the back of the inn.
Please use the following street address for you GPS to find it:
Alter Keller 7
91541 Rothenburg ob der Tauber
Or take a look at our directions page.
Are we really allowed to drive into the old city center?
Yes - for sure. The small copper stone alley that looks like a pedestrian zone is our main street. Be brave and drive through the city gate to the center of the old part of Rothenburg. But take care! A lot of tourist might think that cars are not part of our daily traffic. It is true, we try to avoid driving through the old part, but it is sometimes necessary.
We are arriving very early...
In case your room isn´t finished yet, of course we storage your luggage. Rooms should be ready by 14.00
Do you offer laundry services?
Travelling through Europe for weeks? Tired of sink washing your clothes? Lots of laundry to do? We offer laundry service for our guests. Rates are ca.9 Euros per load. Service available daily between 07:00 - 12.00
Is breakfast included?
Yes, it is. Breakfast starts at 07.30 to 10.00 - and we are serving a traditional german breakfast with bread and rolls, meat and cheeses, cereals, yoghurt, fruits, egg dishes...and lots of coffee! (Or Tea or whatever...) A great start for the day!